Privacy Policy

Established: February 1, 2020
Last revised: February 1, 2026

Enigol Inc. (hereinafter referred to as "the Company") recognizes that the protection of personal information and specific personal information is a major responsibility. Therefore, based on our philosophy of personal information protection and our own code of conduct, we have established a personal information protection management system to embody the policies shown below. We will strive for its continuous improvement across the entire company, while always keeping in mind the latest IT technology trends, changes in social demands, and shifts in the management environment.

  • 1. The Company has formulated a personal information protection management system in compliance with "JIS Q 15001:2023 (Personal Information Protection Management System - Requirements)" and will operate it appropriately and continuously.
  • 2. In acquiring personal information, the Company will clarify the purpose of use and obtain the consent of the individual concerned. We will appropriately acquire, use, and provide personal information in consideration of the nature and scale of our business, and will not handle personal information beyond the scope necessary to achieve the specified purpose of use. We will also take measures to achieve this.
  • 3. When entrusting the handling of personal information or providing personal information to a third party, the Company will select a party that meets sufficient standards for personal information protection and take appropriate measures through contracts and other means.
  • 4. The Company will comply with laws and regulations concerning the handling of personal information, guidelines established by the government, and other standards.
  • 5. To address risks such as leakage, loss, or damage of personal information, the Company will establish regulations and systems to prevent such risks through reasonable safety measures and will continue to improve them. We will also promptly take corrective measures in the unlikely event of an emergency.
  • 6. The Company will respond promptly and sincerely to complaints and consultations regarding the handling of personal information.
  • 7. We will review the personal information protection management system in a timely and appropriate manner based on changes in the environment surrounding the Company and actual conditions, and will strive for continuous improvement.

Enigol Inc. CEO Kazuhiro Tsujita
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[Inquiry Window for Personal Information Protection Policy and Complaints/Consultations regarding Personal Information]

BIZ SMART 235, 2-12-8 Kita-Aoyama, Minato-ku, Tokyo 107-0061
Enigol Inc. Personal Information Inquiry Desk
Email Address: privacy@enigol.co.jp

[Handling of Personal Information]

Purpose of Use of Personal Information

The Company will use the personal information we acquire for the following purposes:

(1) Customer Personal Information
Customer personal information will be used for providing services in our SaaS business, marketing business, etc., contacting customers, related after-sales services, and providing information on new products and services.
(2) Personal information of those who made inquiries or requested materials
・Personal information of those who make inquiries regarding our businesses will be used to respond to the inquiries.
・To send requested materials, etc.
(3) Personal Information of Our Shareholders
Personal information of our shareholders will be used for communication, providing various information, shareholder management, and related/incidental operations.
(4) Personal Information of Recruitment Applicants
Will be used for recruitment selection and related communication.
(5) Our Employee Information
Will be used for personnel and labor management, business management, welfare, health management, security management, etc.
(6) Personal Number Information Provided
Will be used for "social insurance procedures," "tax processing," etc. specified by law.

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[Announcement of Matters Concerning Retained Personal Data and Third-Party Provision Records]

Enigol Inc. (hereinafter referred to as "the Company") hereby announces the following matters regarding requests for disclosure, etc. (notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties) of retained personal data and requests for disclosure of third-party provision records.

  1. 1. Name and Address of the Company, Name of Representative

    Name: Enigol Inc.
    Address: BIZ SMART 235, 2-12-8 Kita-Aoyama, Minato-ku, Tokyo
    Representative: Kazuhiro Tsujita
  2. 2. Personal Information Protection Manager

    Title: Head of Corporate Division
    Contact: privacy@enigol.co.jp
  3. 3. Purpose of Use of Retained Personal Data

    • (1) Personal information of customers acquired directly by the Company
      ・Customer personal information will be used for providing services in our SaaS business and back-office support business, contacting customers, related after-sales services, and providing information on new products and services.
    • (2) Personal information of those who made inquiries or requested materials
      ・Personal information of those who make inquiries regarding our businesses will be used to respond to the inquiries.
      ・To send requested materials, etc.
    • (3) Personal Information of Our Shareholders
      ・Personal information of our shareholders will be used for communication, providing various information, shareholder management, and related/incidental operations.
    • (4) Personal information of recruitment applicants acquired directly by the Company
      ・Will be used for recruitment selection and related communication.
    • (5) Our Employee Information
      ・Will be used for personnel and labor management, business management, welfare, health management, security management, etc.
    • (6) Personal Number Information of Our Employees and Dependents
      ・Will be used for "social insurance procedures," "tax processing," etc. specified by law.
  4. 4. Where to file complaints regarding the handling of retained personal data

    For inquiries regarding retained personal data, please contact the following window:

    Personal Information Inquiry Desk, Enigol Inc.
    BIZ SMART 235, 2-12-8 Kita-Aoyama, Minato-ku, Tokyo 107-0061
    Email Address: privacy@enigol.co.jp
  5. 5. About Certified Personal Information Protection Organizations we belong to

    There are no certified personal information protection organizations that the Company belongs to.
  6. 6. Procedures for Disclosure, etc.

    If you have a request for disclosure, etc., please contact the above Personal Information Inquiry Desk. We will send you an explanation of the procedures required for the request and the necessary application documents.
  7. 7. Measures taken for the safe management of retained personal data, etc.

    The Company has established regulations regarding the handling of personal information and specific personal information, as well as regulations regarding safety measures, and has taken the following measures:

    • (1) Formulation of Basic Policy
      ・We have established a policy regarding the handling of personal information, disseminated it within the company as a Personal Information Protection Policy, and published it on our website so that it is available to the general public.
    • (2) Establishment of Rules for Handling Personal Data
      ・We have established procedures for handling personal information for each stage such as acquisition, use, storage, provision, and deletion/disposal, specifying the handling method, person in charge/person in charge and their duties, summarized them as rule documents, and disseminated them within the company.
    • (3) Organizational Safety Management Measures
      ・We regularly conduct self-inspections on the status of personal information handling and also conduct regular internal audits from a fair standpoint by other departments or outsiders.
      ・We restrict employees who handle each piece of personal information.
    • (4) Human Safety Management Measures
      ・We conduct regular training for employees on matters to keep in mind regarding the handling of personal information.
      ・We have obtained pledges from employees regarding confidentiality.
    • (5) Physical Safety Management Measures
      ・We limit the handling areas to prevent employees other than those in charge and other unauthorized persons from viewing personal information.
      ・In areas where personal information is handled, we control the entry and exit of employees.
      ・Personal information is stored in lockable cabinets or servers with access restrictions.
    • (6) Technical Safety Management Measures
      ・We have introduced firewalls, etc., to prevent unauthorized external access to servers, etc. We also take measures against malicious software such as computer viruses.
      ・When transferring personal information, we take the following measures:
      - When transferring media, we use a method that leaves a delivery record or hand it over directly.
      - For communication of electronic data, we take measures against leakage such as encryption.
    • (7) Understanding the External Environment
      When the Company handles personal data in a foreign country, we will analyze and understand the external environment, understand the laws and regulations applicable to the country, and then take necessary safety management measures.

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